AI's Learning Curve Is Steep. So Is the One Behind It.
AI doesn't just save time. Learning to use it well makes everything else faster to learn. Two curves, stacked, with my own career and whole education systems both starting to measure the lift.
Hiring, Not Licensing: What AI Agents Mean for How You Buy Capability
Software licences were about owning a tool. AI agents are about buying work. That distinction sounds subtle, but it changes every contract, every expectation and every question about who is responsible when something goes wrong.
Renting Capability: How to Avoid Being Trapped by the Software You Depend On
Subscriptions and APIs have made powerful software accessible to everyone, but they have also moved your data and workflows onto platforms you do not control. Here is how to think about switching costs, keep your options open, and avoid being quietly trapped.
Software Licences & Small Businesses: The Bill That Never Stays Still
Subscription creep, per-seat minimums, usage-based billing and AI add-on fees are changing what software actually costs. Here is what it means if you run a small business and just want a predictable bill.
What Your Licence Actually Grants (and Takes)
Clicking "I agree" used to mean accepting some sensible usage rules. These days it can mean handing over your data, your content, and your rights in ways that weren't on your radar. Here's what to look for before you sign.
Paying for What Actually Happens: The Rise of Outcome-Based AI Pricing
Some vendors are starting to charge per resolved ticket, per successful booking, per outcome delivered. It sounds fairer than a flat monthly fee, but the hard problems are just getting started.
Pay for What You Use: The Rise of Consumption Pricing
Software is increasingly billed by what you actually consume: compute seconds, API calls, tokens. That can be a fairer deal than a flat subscription. It can also be a nasty surprise at the end of the month.
When Open Source Closes the Door
HashiCorp, Redis, Elastic, and MongoDB have all moved away from open-source licences in recent years. Here is what is driving it, what it means for businesses that depend on these tools, and why community forks are becoming the new normal.
From Budgets to Bills: What the Shift to Usage-Based Software Spend Really Means for Finance Teams
Software spend used to be straightforward: buy a licence, depreciate it over a few years. Then subscriptions arrived and made things tidier. Now usage-based pricing is making forecasting genuinely difficult again, and finance teams need a different playbook.
What Does a "Seat" Even Mean Any More?
Software pricing built on counting logins made sense when every login meant a human doing work. It doesn't make sense when one person plus a fleet of agents can out-produce an entire department.
From Owned to Rented to Used to Done: How Software Licensing Actually Works Now
Software licensing has changed more in the last 25 years than in the previous 40. Here is the full arc, where it is heading, and why it matters if you run a business.
First There Was SaaS. Then PaaS. Are We Heading for AaaS?
The acronym is unfortunate. The idea it represents might be the most significant shift in how businesses buy capability since Salesforce convinced the world it didn't need to run its own servers.
Is Your Website Ready for AI Agents?
Probably not. Most small business websites are invisible to the AI tools customers are starting to use. Here is the audit and what to do this week.
Where Your .ai Domain Money Actually Goes
To a Caribbean island of 15,000 people that earned $93 million from .ai registrations last year. They are using it to abolish property tax, build a solar plant, and upgrade their hospital. Here is the unusual economics of the AI boom.
Company Email Explained: How to Get a Professional Email Address
There are five main ways to get a real email address on your own domain. Most small businesses pick the wrong one and pay for things they don't use. Here is the breakdown, plus what SPF, DKIM and DMARC actually do.